演讲题目：What Influences How Higher Status People Respond to Lower Status Others?
Effects of Procedural Fairness, Outcome Favorability, and Concerns about Status
演讲人：Ya-ru Chen
Professor of Management and Global Business,
Rutgers University
时间：2008年12月17日中午12:30
地点：光华管理学院新楼216室
Abstract
Four studies examine how people with higher status react to encounters with their lower status counterparts. These encounters varied as a function of outcome favorability and procedural fairness. Across a wide range of contexts and bases of status, Study 1 found an interaction effect among higher status individuals in which outcome favorability had a stronger relationship with participants’ reactions when procedural fairness was high rather than low. Studies 2, 3 and 4 explored the proposal that this interaction pattern is rooted in high status individuals’ use of outcome and procedure information to determine whether their counterpart is validating—or challenging—their relatively higher status position. They test this proposal by exploring the influence of factors that vary the extent to which individuals are interested in social information from their lower status counterpart regarding their relative status position. In particular, they test the prediction that the interaction will be accentuated among individuals 1) low on self-esteem, 2) high on need to belong, 3) low on power distance orientation, and 4) high on general concern about status. Results confirm these predictions. Theoretical and practical implications of these findings for social exchanges at work, organizational justice, and status are discussed.
Ya-Ru Chen
Ya-Ru Chen is a Professor of Management and Global Business at Rutgers University. Professor Chen earned her Ph.D. in Psychology from Columbia University. Her work has received the Best Paper Award from the Organization Behavior Division of Academy of Management in 2002 and the Best Micro Best Paper Award at the International Association of Chinese Management Research in 2008. She has also been on the editorial boards of Academy of Management Review, and Management and Organization Review, and will be leading the guest editorial team for the upcoming special issue at Organizational Science in 2009 on “attaining, maintaining, and experiencing status in organizations and markets.”
Professor Chen’s research focuses on cross-cultural differences (and similarities) in employees’ behaviors and attitudes. She has compared the ways in which employees in different cultures react to performance feedback, relate to their own groups and other groups, and negotiate with their business counterparts. Professor Chen’s recent work examines how employees obtain, maintain, and utilize status in their different cultural environments. She also looks at how status differential influences business interactions across cultures.
Professor Chen has published articles in both discipline-based social psychological journals, and management journals, including Journal of Personality and Social Psychology, Journal of Experimental Social Psychology, Administrative Science Quarterly, Management Science, Organizational Behavior and Human Decision Processes, and Organization Science. Prior to joining Rutgers University, she taught Organizational Behavior and Global Manager and Negotiator courses in the MBA programs at the Stern School. She has also delivered executive training to leading multinational organizations.
