时间：2009年11月2日（周一）上午10：00-11：30
地点：光华管理学院二号楼217室
Global Operations: Strategies for Managing Diverse Disruptions
Presenter: Professor Z. Justin Ren,
Boston University and Massachusetts Institute of Technology (MIT)
Abstract：
Businesses, especially global businesses, face a wide variety of shifts – we call these global disruptions – that can have a significant impact on their strategy and business performance. The distributed nature of global operations offers a unique set of business and operational innovation levers for dealing with these disruptions. Based on a survey of 242 global firms, we find that the best performing firms adapt and act rapidly by wielding multiple types of innovations simultaneously. Yet, developing such rapid responses across multiple functions and types of innovations is a daunting challenge that seems to stump a large number of these firms, especially in resource constrained settings. We introduce the idea of “multidextrous responses” to describe how global firms can prepare and respond to these disruptors.
Bio：
Z. Justin Ren is an Associate Professor of Business Administration and Dean's Fellow in the Operations and Technology Management Department at Boston University School of Management. At Boston University, Professor Ren teaches core operations management courses, and an analytics course which focuses on tools and frameworks that help managers gain market intelligence and make strategic decisions. He also teaches in executive education in financial risk management. He is a certified teacher by the Harvard Business School Case Method Discussion Leadership Program.
Professor Ren's research focuses on supply chain coordination, operations strategy and operations quality. His current research is on the relationship of service quality and firms' finance performance, how to evaluate service quality in the health care industry, and on how companies should outsource their business processes. His research has appeared in publications including Management Science, Operations Research, and Medical Care. He has received several recognitions, including the INFORMS George B. Dantzig Dissertation Award, INFORMS Junior Faculty Paper Competition Award, and the Production and Operations Management Society (POMS) Wickham Skinner Early-Career Research Accomplishments Award. Professor Ren has worked for INTEL as a consultant in its Capital Equipment Development group, and has consulted for PRTM on global operations strategies.
Professor Ren received his Ph.D. in Operations and Information Management and an M.S. in Operations Research from The Wharton School at the University of Pennsylvania. He also holds an M.A. in Agricultural and Applied Economics from University of Wisconsin-Madison, and a B.S. in Economics and International Trade from Nanjing Agricultural University in China.
